We’ve all gotten that text or phone call, asking for help with a Windows computer. And sometimes an in-person tech support visit isn’t in the cards, making remote access to the PC the only viable option.
Problem is, in most cases you won’t be able to use Remote Desktop, Windows’ built-in option, for this purpose. The PC being connected to (a.k.a. the person needing assistance) has to have a Windows 10 Pro license, and the vast majority of people tend to have Windows 10 Home on their machine.
You could shell out $100 for an upgrade on the fly to unlock the feature, but it’s not necessary. Use one of these third-party services instead.
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